
Office Experience Specialist
Become Part of a Meaningful Mission
Torch.AI is a defense-focused AI-software company on a mission to become the leading provider of critical data infrastructure for U.S. Defense and National Security. We deliver advanced AI and data software capabilities directly to customer mission owners to meet flexible, user-defined specifications and enable a decision advantage for the warfighter. We’re passionate about solving complex problems that improve national security, support our warfighters, and protect our nation. Join us in our mission to help organizations Unlock Human Potential.
The U.S. defense and national security industry offers an unparalleled opportunity to contribute to the safety and well-being of the nation while engaging with cutting-edge technologies. As a vital sector that shapes global stability, it offers a dynamic environment to tackle complex challenges across multidisciplinary domains. With substantial investment in innovation, the industry is at the forefront of developing AI, autonomous systems, and advanced national security solutions, each founded on the premise that information is the new battlefield. If this type of work is of interest, we’d love to hear from you.
The Environment: Unlock Your Potential
Torch.AI is seeking a dynamic and people-centered Office Experience Specialist to create a high-impact, welcoming, and efficient workplace environment at our Leawood, KS headquarters. You will be the face of the office and the heartbeat of the daily employee and guest experience—coordinating office operations, curating employee touchpoints, managing vendor relationships, and supporting company culture through space and service excellence.
This role is an excellent opportunity to extend your experience as a seasoned experience specialist or gain exposure to a range of HR operations for a future career in HR. You'll work closely with our HR team, Chief of Staff, and back-office functions to carry out day-to-day responsibilities. The ideal candidate enjoys coordinating across teams and guests to create a welcoming environment experienced by everyone hosted at Torch.AI.
Responsibilities
- Serve as the primary office liaison, ensuring every visitor, new hire, and team member has a positive and professional experience.
- Assist in coordinating on-site team meetings, workshops, or executive visits to ensure seamless logistics and a polished experience.
- Track and manage office inventory and purchasing, including vendor evaluation and negotiation.
- Support internal communications and engagement through in-office signage, announcements, and employee welcome resources.
- Maintain a clean, organized, and inspiring work environment through attention to space aesthetics, common area upkeep, and comfort-focused improvements.
- Curate and manage employee experience initiatives—including snacks, catered lunches, internal events, wellness programs, and milestone celebrations.
- Collaborate with HR, IT, and Security to support onboarding logistics, including workspace preparation, security, badge access, and first-day experience setup.
- Manage all office operations, including supplies, shipping/receiving, meeting space coordination, IT equipment handoff, and vendor relationships.
What We Value
- 1-3+ years of experience in office administration, hospitality coordination, or workplace experience roles.
- Strong organizational skills and comfort managing multiple tasks in a fast-paced environment.
- Natural enthusiasm for creating a welcoming, productive, and inclusive workplace.
- Exceptional interpersonal communication skills—approachable, service-oriented, and detail-focused.
- Proficiency with Microsoft Office (Word, Excel, Outlook), and familiarity with tools like Slack, Google Workspace, or SharePoint.
- Experience in tech, design, or mission-driven startup environments (not required, nice to have).
- Exposure to employee engagement, culture-building, or corporate events planning (not required, nice to have).
- Familiarity with vendor and facilities management platforms (e.g., Eden, Envoy, or comparable) (not required, nice to have).
Work Location
This role is based at our headquarters in Leawood, KS.
Incentives
- Equity: All employees are eligible to participate in the company equity incentive program within their first 12 months of employment. We are proud that 100% of our employees are equity-owning partners at Torch.AI.
- Competitive salary and performance bonus opportunities.
- Unlimited PTO.
- 11 paid holidays each year.
- Incredible professional development and learning opportunities in a fast-paced high-tech environment and exciting industry.
- Weekly in-office catering in our Leawood HQ.
Benefits
Torch.AI values employee well-being and, in turn, offers exceptional benefits options which greatly exceed regional and national averages for similar companies.
401k Plan
- Torch.AI offers a 401k plan through John Hancock. While the company does not offer employee matching, we offer 3% profit sharing for all employees who elect to participate in the 401k plan. Profit sharing is calculated based on company performance at the end of each calendar year and distributed to 401k accounts at the start of each calendar year.
Medical
- Three medical options: PPO, HSA, and TRICARE.
- Torch.AI’s HSA contribution is 250%–350% higher than average employer contributions in Kansas City and Arlington regions.
- Only ~18% of employers offer TRICARE Supplement plans.
Spending Accounts
- Above-market employer funding and flexibility.
- HSA: Triple-tax advantage
- FSA: $50-$3,300 annual contribution, $660 rollover
- Dependent Care FSA: $100-$5,000, pre-tax savings on child/dependent care.
Dental
- High Plan annual maximum is ~2.6x higher than the national average.
- High Renaissance Plan: $5,000 annual max, 50% ortho up to $1,000.
- Low Renaissance Plan: $1,000 annual max, no ortho.
Vision
- Frame allowance is 25-35% higher than typical employer-sponsored plans.
- Vision through Renaissance with VSP Choice network: $0 exams, lenses covered in full, and $180 frame allowance
Life Insurance
- Employer-paid 1x base salary and additional voluntary options for employees and spouses, compared to most employers who only cover $50k basic life on average.
Disability & Illness
- Torch.AI ranks in the top 10% of regional employers for disability benefits
- Short-Term Disability (employer paid): 60% income, up to $2,000/week
- Long-Term Disability (employer paid): 60% income, up to $5,000/month
Voluntary Benefits
- Robust Voluntary plans offer direct pash payout flexibility and wellness incentives.
- Accidental Insurance
- Critical Illness
- Hospital Indemnity
- Commuter Benefits: up to $300/month tax-free for transit/parking
Torch.AI is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability.